I liked the location and the vicinity of the hotel, so close to eateries shopping mall and a marketown which is just a block away. The staff specially the reception lady Nancy and Josh !! So friendly and helpful. Thanks very much Josh for going that extra mile to help me set up my mobile connection and high speed wifi. Their hotel chain has high speed wifi which was really helpful for my academic work and for successful completion of my Conference work.. Thanks IBIS !! LOVED the stay !!! Food was really yummy too....provided room service at no extra cost !!!
Malka
июль 2024 г.
Location is great - central Newcastle with bus stop out the front. Room and bathroom were a decent size considering the cost and brand. Bed was very comfortable, room was clean and complete with iron and ironing board, refrigerator and tea and coffee facilities. Extra milk when requested was supplied readily and with a smile. Shower was excellent with strong flow and very hot water. Reception staff was always friendly and co-operative. Our prior request for a quite room away from elevators was accommodated. Our bag was stored on morning of check-out until we were ready to depart Newcastle in the afternoon. Restaurants and cocktail bars located in surrounding area. Overall a very good stay.
Denis
июль 2024 г.
Great location for CBD and Light Rail, going to Civic Theatre so was only 5min walk to Light Rail and theatre was next stop. Room was compact but perfect for 1 night stay. Booked parking spot, boom gate entrance and swipe room card. Happy Hour at bar downstairs was good.
Maureen
июль 2024 г.
I booked it for my family but my family didn’t get a chance to stay at the property as somehow it got overbooked. As I work as a Duty Manager in a hotel myself, this is last thing you would want to happen but i know it happens sometimes. I am really thankful for a gentleman who spoke to me on phone (Didn’t get a name) and sorted another accommodation for my family in a very short interval of time. Professional at its peak, the way he handled the situation and gave me his assurance. Thanks Again
Karanpreet
январь 2025 г.
Reception staff very welcoming and gave us ideas on where to eat/go etc I'm the evening we witnessed a different receptionist dealing with a potentially difficult patron and she handled the situation calmly and professionally without raising her voice or being argumentative. (Client thought rooms had already been paid for by someone else, but had not)
Neil
декабрь 2024 г.
24 hour check in
Anaru
март 2024 г.
The room was comfortable and just right for my short stay. I find the location very good especially proximity to the Light Rail. The desk sand restaurant staff always tried to be helpful.
Adrienne
апрель 2024 г.
The Ibis hotel in Newcastle is and showed that it is a few years old. But everything was sufficient for a short stay. The restaurant served a good meal with a reasonable selection. Breakfast could have been a bit better in quality. It was not warm as expected and presentation could have been a bit better.
Hugo
октябрь 2024 г.
I enjoyed the availability of a bottle of wine and a beer purchased at The reception. unfortunately, the coffee machine was broken on the first morning, but things happen like that.
Clifford
декабрь 2024 г.
I booked accommodation for my family to travel in Australia. The location is perfect. Close to KFC, McDonald and Marketown shopping centre. It's easy to catch public transport go to beach and also easy catch train go to Sydney Central Station. 5 minutes walk to the Oceanside. It's quiet in the evening.
Junjun
ноябрь 2023 г.